I just recently started with this company and could not be happier.
Today , their technician, Andy Fox, met me to diagnose an issue with my AC unit.
At first meeting, I knew he was tops in his field. Andy spent quite a long time studying the issue.He came back with numerous photos to explain his findings in a language that I could understand, and he said that he felt that I could possibly have options.
In leaving, Andy assured me that there will be an immediate follow-up.
I was impressed with his knowledge and professionalism.
I am so glad that I found Carolina Climate Control.
Kirk, Riggs and Robert arrived promptly for my system install. They were polite, professional and super folks to deal with. They went to work and had me finished up and cooling. Install went smooth and I couldn't have been happier! Thanks guys! I don't hesitate to recommend Carolina Climate Control to anyone. I don't do recommendations often but when I do it's because someone earned it. They did!
Excellent customer service
My air conditioner was not working properly, and when I called the office, I received a same day appointment from a very pleasant receptionist. Andrew came to my home on time and quickly went about diagnosing and explaining the problem. In a few short minutes my AC was up and running-- and an uncomfortable weekend of living at 85 degrees was over. The fee was reasonable and the service was professional and courteous. It is so refreshing to know that I now have a trusted name to call if anything else happens.
Excellent customer service! Install crew was professional and timely. The owner Marshall was a breeze to work and schedule with. Will be using in the future for any needs and will be recommending to anyone looking for the best in town.
Couldn't be happier with the level of professionalism.
The installation was fast, the tech's are very professional and communicated what to expect on the whole installation process every step of the way.. Highly recommend
I needed a new heat pump and ductwork installed at my home. Russell, Mike and crew were on time and professional.