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Carolina Climate Control Blog

Look For These Key Items When Looking For An HVAC Company You Can Trust

Do you need to service the heating system in your home? Or do you need to have your home’s air conditioning system repaired?


You shouldn’t have any trouble finding a heating & air conditioning company to help you out. At the moment, well over 100,000 HVAC companies are operating throughout the country, including dozens right here in the Lowcountry.


But finding a heating and air company that you can trust? That’s going to be a much different story. Not all heating and air companies will prove to be trustworthy in the end.


Today, we’re going to talk at length about what makes an honest HVAC company. It should make it possible for you to track down a trusted heating & air conditioning company when everything is all said and done.


Keep reading to see how you’ll know when you’ve found an honest heating & air conditioning company.



They’ll Have a Fully Functioning Website All Set Up



For a long time, a lot of HVAC companies didn’t really feel the need to establish websites for themselves. Having a website wasn’t always a necessity within the HVAC industry.


But those days are long gone!


You aren’t going to want to trust a heating and air company to do work on your HVAC system if they haven’t taken the time to create a website. A website is going to make an HVAC company look more legit overall and show that they’re not some fly-by-night operation.


A website will also fill you in on which HVAC services a heating and air company can provide. You won’t have to worry about wasting your time with a company that can’t even give you the assistance you’re looking for.



They’ll Be Very Easy to Reach In A Variety Of Ways



If you have a hard time touching base with a heating & air conditioning company before working with them, that’s not going to be a good sign. It might suggest that a company is intentionally making it a challenge for people to contact them.


Honest HVAC companies won’t have anything to hide. They’ll be more than happy to provide people with phone numbers, email addresses, and even physical addresses where they can be reached at any time.


You’re going to feel so much better when you work with an HVAC company that communicates effectively and is easy to reach a moment’s notice.



They’ll Have a Long List of Positive Online Reviews



When you mention the name of an HVAC company to a family member, a friend, a neighbor, or someone else within your community, they should respond by raving about them. That is the kind of heating & air conditioning company that you want on the case when you’re experiencing an issue.


You also want a heating & air conditioning company to have a long list of positive online reviews that they’ve racked up over the years by serving those in your city. You’ll know that a company is honest when people can’t stop singing their praises both online and in person.



They’ll Be Able to Show Proof of a Business License and Insurance



Before you even think about trusting a heating & air conditioning company to do any work on your HVAC system, you want to know that they’re licensed and insured. You shouldn’t be shy about asking them to show you proof of a business license and insurance.


You also shouldn’t be shy about entering an HVAC company’s name into the form found on the Labor Licensing Regulation website. It’ll shed some light on a company’s licensing status and help to put your mind at ease.


Whatever you do, don’t allow an unlicensed and/or uninsured company anywhere near your HVAC system. You’re going to be asking for big trouble if you do.



They’ll Hold Important Trade Certifications



There are usually different certifications that all those who work in the trades can look into obtaining to show that they’re as honest as it gets. This is true in the HVAC industry just like it’s true in the other trades.


The very best heating & air conditioning companies in the country hold trade certifications from the North American Technician Excellence organization. These certifications prove that an HVAC company’s technicians have gone through rigorous real-world testing and passed with flying colors.


Don’t ever be afraid to ask an HVAC company whether or not they currently hold any important trade certifications. They should be thrilled to show them to you and to talk with you about them at length.



They’ll Provide Upfront Prices and Written Estimates



When a heating & air conditioning company is dishonest, they’re usually going to pull out all the tricks when it’s time to provide you with a price for their services. They’ll have all sorts of hidden fees worked into their pricing model, and they won’t always supply you with an estimate that has been set in stone.


An honest heating & air conditioning company, on the other hand, will take a different approach. They will:


  • Tell you exactly how much their charge for certain HVAC services
  • Let you know about any fees that could potentially pop up along the way so they don’t catch you by surprise
  • Give you a written estimate and do their best to stick to it when they begin working on your HVAC system
  • Thoroughly review HVAC financing options, when available


If an HVAC company doesn’t do each one of these things, they might not be as honest as you may have hoped.



Hire an Honest Heating & Air Conditioning Company to Help You



You really can’t afford to get caught working with a dishonest heating & air conditioning company. It’s going to lead to a bad experience, cost you more money in the long run and make your HVAC troubles even worse.


Instead, you should work with an honest heating & air conditioning company like ours. We’ve been providing our HVAC services to those in the Lowcountry for years and would love to get the opportunity to help you out with all your HVAC needs.


Request a free estimate from us today so that we can show you what we’re all about.


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